Freestyle Libre update: Important information for iOS users

There was an issue with the recent iOS app version 2.10 where some users received a white app screen and were unable to scan their glucose readings, receive alarms and access their historical data.

The new version of the app (2.10.1) fixes these issues so users are being encouraged to upgrade their Freestyle LibreLink app to this version as soon as possible.

Please be aware that if you uninstall or reinstall any version of the app, it reinstalls with default in-app settings. This means that any settings you have customised such as alarms may have changed. Please make sure you verify these settings in your app. 

The video below shows you how to uninstall and reinstall the app:

Please see the Abbott website for more information.

For the low glucose alarm setting, it is recommended to set it at 4.5mmol/L. You can find more information about using your Libre in our Freestyle Libre eLearning course.